DELIVERY
After receiving your order, ordering items from overseas (Korea/Japan) takes 7-21 days.
Shipping times may vary depending on the availability of the products. If the manufacturer stops production, items may be out of stock. In this case, we will process a refund without further notice. We apologize for this situation as it is beyond our control.
If you do not receive your items within 10 working days after receiving our shipping notification, please email doublechics@gmail.com, or contact us via WhatsApp / Line. Please include your full name and order number, and we will check your shipping status immediately. In most cases, this means that a delivery attempt has occurred, and your package is waiting for you to pick it up at the nearest SF Express station. Please check your mailbox. Signature is required upon delivery.
Shipping to Hong Kong local / Macau
Shopping under HK$1000 - Shipping fee HK$30
Shopping over HK$1000 - FreeShipping cost
All orders are delivered on business days (Monday to Saturday, excluding Sundays, public holidays, and Lunar New Year holidays).
Please click the link below to check your delivery status.
SF Express
http://www.sf-express.com/us/en/
Pick up at SF Station. Please specify your SF Station code. Please click the provided link:
http://www.sf-express.com/hk/tc/others/Contact_Us/SF_store_address/
Delivery to China
Shopping under HK$2000 - Shipping fee HK$50
Shopping over HK$2000 - FreeShipping cost
All orders are delivered on business days (Monday to Saturday, excluding Sundays, public holidays, and Lunar New Year holidays).
Please click the link below to check your delivery status.
SF Express
http://www.sf-express.com/us/en/
Delivery to Taiwan
Shopping under HK$2000 - Shipping fee HK$40
Shopping over HK$2000 - FreeShipping cost
Double Chis cannot predict the taxes imposed by overseas customs, andWill the package be delayed by customs?
Please click the link below to check your delivery status.
SF Express
http://www.sf-express.com/us/en/
Due to real-name verification for packages sent to Taiwan, friends in Taiwan please place orders under the real name on your ID and include your ID number. For details, please refer to the following SF Express webpage:
https://htm.sf-express.com/hk/tc/news/detail/-01214/
Delivery to Singapore
Shopping under HK$3000 - Shipping fee HK$120
Shopping over HK$3000 - FreeShipping cost
Double Chis cannot predict the taxes imposed by overseas customs, andWill the package be delayed by customs?
Please click the link below to check your delivery status.
SF Express
http://www.sf-express.com/us/en/
Taxes and duties
All applicable customs fees, taxes, and duties are to be borne by the customer. Customs authorities require us to declare your order value directly on your package. Customs will decide whether to release your package. Please note that in very rare cases, customs may delay the delivery of certain packages.
Currency conversion
All prices listed on our website are in Hong Kong dollars, US dollars, and Chinese yuan. You can choose to pay in any of the above currencies through our payment gateway.
