Shopping Tips:
Dear customer:
Thank you for your visit! To ensure a pleasant shopping experience, please read the following notes carefully before placing your order. Placing an order indicates that you agree to all the content, thank you for your cooperation.
Payment and Orders (Payment & Orders)
· After selecting the products, colors, and sizes you want, please add them to the shopping cart. Once the order is placed, no options can be changed.
· If you are using bank transfer,FPS or PayMe payment, please send the receipt after the transfer. WhatsApp to us for verification. Use a credit card or Alipay The online payment methods do not need to be returned, the system will automatically verify.
· After successful payment, the system will automatically send a confirmation email with the order number and details to you, please pay attention to check.
Shipping and logistics (Shipping & Delivery)
· The order time is 7-21 days, the specific time depends on the shipping progress in Korea. If you need it urgently, please be sure to contact us for confirmation first.
· Some products are designed in Korea and produced in China, and some Korean products may not have tags or care labels. If you have concerns about this, please consider carefully before placing an order, thank you for your understanding.
Return and exchange policy (Returns & Exchanges)
· We only accept returns due to Wrong color(excluding color difference),Product damage(not caused by human error),Style or size does not match the order return or exchange requests due to reasons such as.
· Returns or refunds are not accepted for other reasons.
· All products are strictly inspected before shipment to ensure quality.
· If you find a quality issue (not caused by human error) upon receiving the product, please do so within24within hourstake a photo and contact us for processing.
If you believe your product has a quality issue, you can send an email to admin@doublechics.com
Thank you again for your support of our store!
